Kingston, Jamaica

Bryan Stephens

Business Executive — Commercial Strategy | Retail Leadership | Growth & Transformation

I'm Commercial Director at Appliance Traders Ltd, where over fifteen years of experience across procurement, supply chain, warehousing, product management, sales, marketing, and commercial leadership have shaped how I now lead one of Jamaica's leading retail groups — how it sells, partners, and grows.

Portrait of Bryan Stephens, Commercial Director at Appliance Traders Ltd
The Story

Over 15 years across procurement, supply chain, sales, and commercial leadership — and a steadily widening remit.

I joined Appliance Traders Limited (ATL) in Kingston in 2009 as a Supply Chain Supervisor. Since then, my responsibility has moved outward across a genuinely wide range of business functions — procurement, warehouse and distribution, product management, branch operations, sales, marketing, and commercial strategy — on my way to the executive team, where I've been entrusted with leading the commercial engine of the company as Commercial Director.

Along the way, ATL's business has moved with me. I've been the company's commercial face in a string of public partnerships — with JN Group, Century 21 Jamaica, and Henny Penny among them — and part of the team that took ATL into premium retail with the ATL Luxe brand collection. What connects these roles is less a single big win than a pattern: taking on the next layer of responsibility across a different part of the business, and building the systems and teams needed to make it work.


Current Role

Commercial Director, Appliance Traders Ltd

Since September 2021, I've held executive-level commercial responsibility at ATL — one of Jamaica's leading suppliers of residential, commercial, and industrial equipment, spanning appliances, air conditioning, and food-service equipment.

2021 to Present : Executive Leadership

I set commercial direction, budgeting, and strategic priorities across ATL's business units as a member of the company's executive management team.

Over 15 Years: Building From the Ground Up

I rose through procurement, supply chain, product management, sales, branch management, and commercial management before reaching the executive table — a fully internal path to the top of a major Jamaican retailer.

Several Strategic Partnerships

I've led ATL's commercial side of the JN Group, Century 21 Jamaica, GiftMe implementation, and Henny Penny partnerships.

Selected Impact

Where my leadership shows up

Each of the following is a verified initiative I've been directly connected to as ATL's Commercial Director — distinct from the company's broader results.

JN Group × ATL

I represented ATL's commercial team on JN SmartBuy, a marketing collaboration with JN Group giving customers of both organisations access to shared deals and financing benefits, signed in November 2024.

Century 21 Jamaica Partnership

I led ATL's side of a strategic alliance with Century 21 Jamaica, supplying premium appliances for open houses and events — and spoke publicly on the vision behind it.

ATL Luxe

I was part of the commercial leadership behind ATL Luxe, ATL's premium living collection featuring ZLINE, Sub-Zero, Wolf, Cove, True Residential, and Frigidaire Professional, launched at Jamaica Observer Design Week 2025.

See the full impact record →

Areas of Expertise

Where I operate

Commercial Strategy

Setting direction and budgeting for multi-unit retail business lines.

P&L & Financial Management

Owning budgets, margins, and profitability across business units.

Retail & Sales Leadership

From branch operations to national commercial management.

Supply Chain, Warehouse & Distribution

Procurement, inventory, logistics, and distribution management.

Strategic Partnerships

Structuring and launching cross-industry brand collaborations.

Customer Experience

Designing initiatives that make buying and financing simpler.

Business & Organisational Transformation

Turning around underperforming units through discipline and process.

People Leadership

Managing large, multi-unit teams and building performance culture.

Mentoring, Coaching & Team Development

Developing the people around me, not just managing them.

Leadership

"I've never had the luxury of leading a team I didn't also have to build. Every role I've held at ATL started as a gap that needed closing — and closing it well meant developing the people around me, not just the numbers."

Read how I lead →

Media

In the press

Jamaica Gleaner
November 2024

JN Group, ATL Collaborate on Initiative to Enrich Customer Experience

Covers the JN SmartBuy marketing collaboration between JN Group and ATL, part of my work as commercial director; I'm named at the signing.

Read more
Our Today
January 2024

Century 21, ATL Forge Path to Elevated Homeownership

I'm quoted directly on the strategic partnership between Century 21 Jamaica and ATL.

Read more
Jamaica Observer
March 2024

Brad Wong Poised to Steer ATL Into a New Age of Success

Details my role alongside the General Manager on ATL's executive team, including the Henny Penny partnership.

Read more
Insights

Recent thinking

Retail

What Great Retail Leaders Do Differently

Why the best retail operators treat the commercial function as an engineering discipline, not a guessing game.

Read article →
Customer Experience

Why Customer Experience Is a Business Strategy

Lessons from building partnerships that make buying easier, not just cheaper.

Read article →
Leadership

Building High-Performance Commercial Teams

What over fifteen years of internal promotion taught me about developing people, not just hiring them.

Read article →

View all insights →

Career Journey

Over Fifteen Years, Six Roles, One Trajectory

2009
Supply Chain Supervisor
→
2013
Product Manager
→
2014
Branch Manager
→
2019
Commercial Manager
→
2021
Direct Sales & Commercial Manager
→
2021 – Present
Commercial Director

See the full timeline →

Connect

Let's talk

Open to conversations on business leadership, strategic partnerships, retail transformation, speaking, and mentorship.